LADY ELLEN'S RETURN, REFUND AND LAYAWAY POLICIES
ALL SALES FINAL/NO RETURN POLICY. KINDLY TAKE NOTE:
Please choose your items carefully and ask all questions prior to purchase either online or live at showtime/encampment and events. We are happy to provide documentation, references, and further information about our in- stock items.
We are a small business with much travel which does not allow for returns.
We make every effort to examine our vintage pre-owned items offered for sale and note any flaws to the condition report in the Showcase Description.
REENACTORS Kindly Note: You are personally responsible to know your unit/regiment/group's period clothing requirements BEFORE purchase. Lady Ellen's cannot be held accountable for the appropriate acceptance/interpretation/construction of specific garments either before or after purchase for various Reenactor Portrayal and Living History activities.
AFTER CARE; Dry Cleaning where recommended for silks and fine fabrics are noted specifically on the hang tag of certain garments offered for sale and must be adhered to for future care in ownership. We are not responsible for shrinkage, damage, or wear and tear after an item is sold. Clothing is considered a personal item and cannot be returned for ANY reason.
LAYAWAY ORDERS: Accepted only with Prior Clearance and Authorization and must be fully paid by agreed Close/End Date as stated on written receipt/invoice. Three months Payment Plan is permitted. Ten per cent (10%) Funds of total invoice necessary to secure First Payment . Regular monthly payments as agreed are to be made on schedule. Layaway Orders only accepted over $200.00 total goods where approved, and will be subject to forfeit of first payment if defaulted and incomplete by end of agreement to cover our tax reporting fees and restocking inventory admininstration charge. Regular monthly payments as agreed are to be made on schedule.
All Customers hereby agree with the LEFW policy in acceptance of stated terms by making a purchase.
THANK YOU for cooperation to our policies.